As COO of Panasonic Avionics, I oversee all operational aspects of the business, including technology, product management, engineering, operations, network operations, as well as sales and marketing. While this scope of responsibility is wider than what a typical COO might take on, I believe it is vital to our overall goal: Aligning all parts of the organization and heading into the digital era as #oneteam with a unified culture. While that’s easier said than done, I’m confident that we can drive customer success by fostering ownership, integrity, and respect at all levels of the business.

I’ve always been passionate about aviation. In fact, it’s in my blood; my grandfather served in the Royal Air Force and worked on the Harrier Jump Jet program. So when I landed my first few airline jobs, I was thrilled to be around aircraft on a daily basis. Later in my career, I was lucky enough to be involved in several landmark events, including the development of the 777, the CSeries, the A350, and the A380—the world’s biggest passenger plane. I even got to fly on board the A380 as it made its first-ever flight to North America.

Today, after 20 years in the industry, my excitement for aviation hasn’t faded. If anything, it’s grown, because I share it with all my colleagues at Panasonic Avionics. Everyone here is genuinely committed to making flights more pleasurable and more connected. We created the IFE market, and our innovations have helped customers deliver a consistently fantastic passenger experience for decades. Now, we’re going to challenge conventions and build the “next big thing” in cabin connectivity and digitalization. I can’t wait to see what the future holds.

Presently, I’m continuing to balance work with what I consider my proudest achievement: My family. Living a double life as a family man and COO isn’t always easy, but in both roles, I always try to lead by example and exhibit the values that I believe are crucial to success—honesty, loyalty, and making a difference.