Superior Global Repair Services
As the world leader in inflight entertainment and communications (IFEC) solutions, Panasonic Avionics is uniquely positioned to deliver a comprehensive range of proactive maintenance and repair services, tailored to meet each airline’s specific needs, reduce operational costs, maintain peak performance, and ensure maximum reliability.
Panasonic’s nine global repair service stations are strategically located across the globe in: Lake Forest, California; Bothell, Washington; London, United Kingdom; Dubai, United Arab Emirates; Singapore; and Xiamen, China; Narita, Japan.
All Panasonic repair stations feature state-of-the-art equipment, including full system mock-ups, partial system racks, and line replaceable unit (LRU) testers, as well as on-site inventory. Our highly skilled, trained, and fully certified technicians provide unmatched expertise and service, fast turn times, factory and technical support, training, and access to Panasonic’s engineering resources.
Panasonic’s global quality management system ensures consistency of approach and service levels across our global repair services network.
Our full suite of onboard maintenance support, service, and repairs, provides rapid problem identification and resolution
Mission Control Center
Delivering real-time fleet monitoring, 24/7 on-call support and rapid coordination of support activities
Superior global maintenance support and customer service with support programs tailored to meet each airline’s individual needs