Panasonic Avionics Sub-Processors
Effective Date: July 20, 2023
Panasonic Avionics Corporation uses the following sub-processors to assist in providing its services to our airline customers:
| Subprocessor | What PAC Services does the service provider support? | Service provider's location | Purpose |
|---|---|---|---|
| Amazon Web Services | All | USA | Data Storage |
| Zendesk, Inc | All | USA | Passenger complaint resolution |
| Ultimaco | All | Germany | Supporting compliance with electronic communications requirements |
| Nelco | Satellite and Internet Services | India | Provision of connectivity services |
| TESA (Future) | Satellite and Internet Services | Brazil | Provision of connectivity services |
| China Telecom | Satellite and Internet Services | China | Provision of connectivity services |
| China Unicom | Satellite and Internet Services | China | Provision of connectivity services |
| VTC | Satellite and Internet Services | Vietnam | Provision of connectivity services |
| Turkish Telekom | Satellite and Internet Services | Turkey | Provision of connectivity services |
| Microsoft Azure | Cloud infrastructure hosting mediation platform | USA | Data storage and computing |
| Ericsson | Mobile Service Core | UK | eXPhone mobile (cellular) services infrastructure and processing; interface to billing/reconcillation, LI, and roaming partners |
| Tomia | Mobile calling records processing and clearing | India | eXPhone calling records and billing information processing and clearing |