Press Release


02/07/24 | 3 MIN READ

7 Feb 2024 – Japan Airlines (JAL) and Panasonic Avionics Corporation (Panasonic Avionics) today revealed features of the in-flight entertainment (IFE) system, digital solutions, and connectivity service installed on the carrier’s new Airbus A350-1000 fleet.

Panasonic Avionics’ solutions are being line fit on JAL’s 13 new A350-1000s, the first of which entered service on 24 January 2024. This first aircraft is flying routes from Tokyo Haneda Airport to John F. Kennedy Airport.

The high-performance IFE system will provide JAL’s passengers with an elegant and engaging experience using the latest 4K screen technology, faster network speeds, and higher storage capacity than previous generation systems.

Each seat is furnished with Panasonic Avionics’ state-of-the-art in-flight entertainment system, delivering personalized services and a unique travel experience. Passengers will experience 43-inch screens in First Class, 24-inch screens in Business Class, 16-inch screens in Premium Economy, and 13-inch in Economy. Passengers in all cabin classes will be able to connect their personal headphones to the IFE systems using Panasonic Avionics’ Bluetooth®* audio technology. For passengers that want to be productive or otherwise use their personal devices during flight, Universal AC Power Outlet, USB-A and USB-C charging will be available at every seat.

Panasonic Avionics’ IFE system will also seamlessly integrate with the JAL mobile app, allowing passengers to create a “favorites” list pre-flight, with this feature set to launch starting the first half of 2024. JAL passengers can access the app from the comfort of their home, office, or airline lounge before they board, and choose their in-flight entertainment from a wide range of preselected content that they want to enjoy during their flight. Once onboard, they can safely and securely synchronize their trusted mobile device to the IFE system and enjoy their custom playlist.

Content displayed on Panasonic Avionics’ IFE screens will be available in 15 languages. It will also support accessibility features including color correction to help ensure an engaging entertainment experience for all.

JAL has selected Panasonic Avionics’ global in-flight connectivity services for its A350-1000 fleet. In-flight Wi-Fi is powered by Panasonic Avionics’ global network of high-speed, high-bandwidth satellites.

In addition to in-flight Wi-Fi and a host of other applications, these connectivity services will also enable an airline trial of Panasonic Avionics’ global live television service. Beginning in January 2024, JAL’s passengers will stay connected to global live events through NHK World Premium and BBC World News.

JAL and Panasonic Avionics add key features to these aircraft including a new flight map. Panasonic Avionics’ ArcTM 3D moving map platform brings a wide range of innovative new features to the traditional inflight map application such as a kids map and much more.

Hernan Abbes, Vice President of Global Sales, Panasonic Avionics, said, “Japan Airlines is a longstanding and valued Panasonic Avionics partner, and we are honored that they have selected our in-flight entertainment, connectivity, and digital solutions for the latest aircraft in their fleet. We are confident that the superior cabin experiences our solutions deliver will enhance the Japan Airlines brand and drive greater passenger loyalty.”

Masaharu Iwamoto, Vice President of Product & Services Development Department at Japan Airlines, said: “JAL will leverage the new in-flight entertainment system to deliver a superior level of comfort and engagement through our new A350-1000 aircraft. Each guest will be able to design their personalized passenger journey across the entire length of their long international flight. With our new service, we are confident that passengers will enjoy an exciting blend of the comparable conveniences they enjoy on the ground with the hospitality in the sky that is only available from JAL.  We will continue developing new services and products to ensure a comfortable and engaging in-flight experience. Please stay tuned, our new flagship airliner just launched and there is more to come with each passenger comfort.”

For more information, contact:

Brian Bardwell
Senior Manager, Corporate Communications
Tel: +1 949 462 1742

Charlie Hampton
Tel: +44 (0)7884 187297